Technical Lead Java Support Full Time

Technomech Placements

5-9yrs

6 days ago

Pune

Primary Skills : Configuration Management, Root Cause Analysis, Java, Service Level, Application Architecture, Process Documentation, Monthly Reports.

Secondary Skills : Hibernate, Project Reports, Java Support, Spring, Release Management.

No. of Positions : 37

Salary Range : 6-10 lac

Job Description

Job Description

Roles & Responsibilities

  • Should be able to do guide/lead Level 2 support team as per ITIL/CMMI or similar

standards

  • Through Understanding of Incident, Problem, Change and Release management

processes

  • Through understanding of application architecture, deployments, monitoring, health

checks

  • Prepare & monthly reports on Service Level objectives, Root Cause Analysis & risks.
  • Working on identifying the project risk and planning mitigation action with the PM at

project level.

  • Implementing the best practices and coding standards of the project.
  • Reporting for all the weekly tasks in form of accurate and detailed reports.
  • To ensure that Team is working as per the listed procedures
  • Should also work on constantly increasing the productivity of the team and reducing

the waste on the other end.

  • Should inspire all the other team members, a Lead who is looked upon by all the

members.

  • Reporting of Project status and Statistics (IM, PM, CM, CSI)

 

  • Critical Drivers for Success

Incidents, Problems & Service request resolution adhering to SLA Imlementation of

system change requests and releases.

Perform Root cause analysis & Impact assessments.

Understanding, analysis and timely resolution of issues faced during Project Deployment/

support cycles

Testing of application & change releases.

Document day to day tasks and related processes to prepare a knowledge base of

support activities

 

Technical Competencies (Required)

  • Understanding of ITIL & CMMI Level 3 process, documentation
  • Good analytical & debugging skills
  • Should be able to work independently
  • Should ensure knowledge documentation
  • May have to co-ordinate and communicate directly with client/Business users as per
  • the job requirements
  • Should ensure solution quality of tickets
  • Good understanding of different Configuration management tools, branching &
  • merging concepts
  • Good knowledge of editors, debuggers, IDEs

Ability to prioritize the work as per the project needs        

Job Description

Job Description

Roles & Responsibilities

  • Should be able to do guide/lead Level 2 support team as per ITIL/CMMI or similar

standards

  • Through Understanding of Incident, Problem, Change and Release management

processes

  • Through understanding of application architecture, deployments, monitoring, health

checks

  • Prepare & monthly reports on Service Level objectives, Root Cause Analysis & risks.
  • Working on identifying the project risk and planning mitigation action with the PM at

project level.

  • Implementing the best practices and coding standards of the project.
  • Reporting for all the weekly tasks in form of accurate and detailed reports.
  • To ensure that Team is working as per the listed procedures
  • Should also work on constantly increasing the productivity of the team and reducing

the waste on the other end.

  • Should inspire all the other team members, a Lead who is looked upon by all the

members.

  • Reporting of Project status and Statistics (IM, PM, CM, CSI)

 

  • Critical Drivers for Success

Incidents, Problems & Service request resolution adhering to SLA Imlementation of

system change requests and releases.

Perform Root cause analysis & Impact assessments.

Understanding, analysis and timely resolution of issues faced during Project Deployment/

support cycles

Testing of application & change releases.

Document day to day tasks and related processes to prepare a knowledge base of

support activities

 

Technical Competencies (Required)

  • Understanding of ITIL & CMMI Level 3 process, documentation
  • Good analytical & debugging skills
  • Should be able to work independently
  • Should ensure knowledge documentation
  • May have to co-ordinate and communicate directly with client/Business users as per
  • the job requirements
  • Should ensure solution quality of tickets
  • Good understanding of different Configuration management tools, branching &
  • merging concepts
  • Good knowledge of editors, debuggers, IDEs

Ability to prioritize the work as per the project needs        

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